This Privacy Policy outlines how any personal data, including but not limited to your name, address, contact details, and payment information (“Information”), is handled by us in connection with your access and use of RivaPlus.com and associated services (the “Platform”). We respect your privacy and are committed to protecting your Information. By using our Platform, you agree to the practices outlined in this Privacy Policy.
This policy explains how we collect, store, use, and protect your personal information. “Personal information” refers to details that can identify a person.
We may update this Privacy Policy at any time by publishing a revised version on the Platform. Your continued use of our services following the changes means you accept the updated terms.
Anonymous information, which cannot be used to identify you, does not count as personal information.
We collect personal information when you use RivaPlus.com, whether by browsing, purchasing, or contacting our support team. By providing personal data, you give explicit consent for us to process it as described herein.
What This Privacy Policy Covers:
Our Collection of Your Personal Information
We collect transactional and financial data relating to your use of the Platform, such as purchases. This includes your name, address, email, phone number, and payment method.
You may be asked to upload documents like ID cards or licenses for verification. We also track technical data like IP addresses, browser types, and access times.
We may collect feedback, survey responses, and communication records with our support team.
Our Use of Your Personal Information
We use your information to:
We may share your data with payment processors, banks, or anti-fraud services. Disclosure to law enforcement or government may occur if legally required.
In case of sale or reorganization of Riva Plus, personal information may be shared with involved parties. We do not sell or rent your data.
Your Use of Personal Information
If you interact with other users, you may exchange personal data. Always respect privacy and comply with relevant data laws. Never misuse another user’s data without explicit consent.
Accessing and Updating Your Information
You may review and update your data in the “My Account” section. If you need help, contact our support team.
We retain personal data for legal and technical purposes, even after your account is deactivated.
Cookies
We use cookies to enhance your experience. Cookies are small files stored on your device to help us identify your browser. You may disable cookies in your browser settings, but some site functions may be limited.
Third-Party Website Links
We may link to third-party sites. We are not responsible for their privacy policies. Please review their policies before submitting personal data.
Security
Your data is stored on secure servers. We use encryption and access controls. However, the Internet is not completely secure. Protect your login credentials and contact us if you suspect unauthorized access.
No Spam or Spoof Emails
We do not tolerate spam. Report suspicious emails to info@rivaplus.com. Do not use our Platform to send spam or malicious messages.
Contact Us
If you have questions about this Privacy Policy, contact our support team at info@rivaplus.com.